Frequently Asked Questions
Everything you need to know about bringing luxury home.
What is the typical delivery timeframe for furniture orders?
Standard in-stock items typically ship within 5-7 business days. For white-glove delivery or custom-made pieces, please allow 4-8 weeks for careful crafting and specialized handling.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery which includes room-of-choice placement, full assembly of your furniture, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in original condition. Please note that custom upholstery and final sale items are non-returnable, and a restocking fee may apply to large furniture returns.
Are your wood products made from sustainable materials?
At Impressions Furniture, we prioritize sustainability. The majority of our collections are crafted using FSC-certified solid woods and eco-friendly finishes to ensure longevity and environmental responsibility.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer up to five complimentary fabric or leather swatches to help you visualize the texture and color in your own space before making a commitment.
Do you provide a warranty on your furniture?
All our furniture pieces come with a standard one-year limited warranty against manufacturing defects. We also offer extended protection plans for accidental stains or damage.